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HostGator is one of the world’s most well-known web hosting companies, responsible for more than 9 million domains in over 200 countries. The company offers hosting plans for any type of website, but it’s a particularly popular and affordable option for small to medium-sized sites. Let’s take a closer look at HostGator and its services.
A web host stores your website content and makes it available for other computers that are connected to the internet. In order for people to be able to view your website online, you need a web host like HostGator. We use HostGator for our tutorials on creating a blog and creating a forum.
HostGator offers three shared hosting plans, all of which come with unlimited disk space, unlimited bandwidth, and a shared SSL certificate, along with a variety of other optional services and support.
The Hatchling Plan is ideal for most new website owners. This basic plan includes hosting for one domain. If you have several sites to host and manage, you could opt for the larger Baby Plan or even the comprehensive Business Plan which includes unlimited domains, free private SSL & IP, and a free toll free number.
HostGator also provides reseller hosting, Virtual Private Server (VPS) hosting, and dedicated hosting. These are advanced options for website owners who expect high-traffic volumes or anticipate streaming a lot of videos or audio, as well as for experienced webmasters who are paid to host sites for clients.
Once you decide which plan best meets your needs, the registration process is very straightforward. As with any new interface, HostGator’s Customer Portal takes some time to get used to, but overall it’s quite user-friendly and easy to navigate. In addition to managing your websites, domains, databases, and web files, this interface is used to access support services, billing, and other resources related to your account.
HostGator’s data centers are monitored 24/7 by system administrators, ensuring any server issues can be addressed as quickly as possible. HostGator provides a 99.9% uptime guarantee, which means if your site isn’t up 99.9% of the time in any one month, HostGator will issue you a service credit for the month.
It’s also worth noting that HostGator recently took steps to make their services more eco-friendly. The company invested in certified Wind Renewable Energy Credits (RECs), making its shared and reseller servers 130% wind-powered.
There are a number of different options for receiving support with websites hosted on HostGator. HostGator’s knowledge base contains more than 200 articles dedicated to common questions and issues, including helpful tutorials and videos. You can also direct questions to the more than 20,000 members of the hosting forum. If you have a quick question, there’s a live chat system that allows you to message a support technician directly. You also have the option of creating a support ticket, which is answered by a 24/7 support team.